Live-In Care | 'Outstanding' CQC Rating | The Good Care Group

Live-in care – rated ‘Outstanding’

As one of 3% of live-in care providers rated ‘Outstanding’, The Good Care Group offers one simple thing: care without compromise.

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One of the UK’s leading live-in care providers

The Good Care Group has more than 10 years of experience in providing high-quality live-in care across England and Scotland.

We keep our clients safe and happy in the comfort of their own homes while improving their overall health and well-being.

Our live-in care services are highly personalised, with one-to-one care built around care plans that reflect you or your loved one’s needs, choices, wishes and social preferences.

We’re passionate about supporting our clients so they can maintain their independence and enjoy their preferred lifestyle.

Discover our live-in home care locations in England and Scotland.

 

CQC and CI regulated live-in care in England and Scotland

We’re one of 3% of live-in care providers to receive this rating, giving you or your loved one peace of mind when placing your trust in us.

In Scotland, we have a rating of 6 (Excellent) for quality of care and support and 5 (Very Good) for staffing, management and leadership from the CI.

Read our latest CQC and CI reports.

What is live-in care?

Live-in care is when a carer comes and lives with a person in their home to provide:

Personal care – which can include assistance with getting dressed, toileting, bathing and more.
Companionship – someone to talk to and spend time with, whether it’s watching TV or supporting with hobbies.
Medical support – helping to manage medication and apply dressings and bandages
General household support – to keep the home clean and comfortable, as well as helping people to get out and about.

Live-in care is a direct alternative to moving into a care home, as it allows you people to receive personalised support for mild and complex health needs without the stress and upheaval of leaving the beloved home..

With our bespoke live-in care service, you or your loved one can enjoy a fulfilling life, safe in the knowledge support is always there.

Visit our ‘what is live-in care?’ page to learn more about how it works and the range of care and support it includes.

What’s the difference between live-in care and 24-hour care?

For people with more complex care needs, 24-hour care may be required. It’s a more intensive version of live-in care delivered by an experienced team of carers.

With our live-in care service, you or your loved one would have a single carer at a time, providing care, support and companionship.

However, a team would provide 24-hour care to address more complex needs – with separate daytime and nighttime carers.

You or your loved one may also have wraparound carers to provide support when the regular carer takes a break so assistance is always there when needed.

Our live-in care service includes 24-hour care, but also covers those who need care for six to -12 hours during the day, without any overnight care requirements.

Find out more about 24-hour care at home.

Speak to our caring experts

Meet our Operations Director

Rebecca Malone-Robertson

Rebecca Malone-Robertson is Operations Director for The Good Care Group, working with regional care teams, carers, clients and their families to ensure the very best live-in care is delivered. She is a registered nurse with the nursing and Midwifery Council and has over 20 years’ experience in the healthcare industry, specialising in the care of older adults.

Rebecca’s profile

How do I arrange live-in care?

To find out how we can support you or a loved one, simply follow our three simple steps below:

1. Speak to our team

Our dedicated client services team can answer all of your important care questions. Call us on 0203 728 7577.

2. Free care assessment

Meet your local care manager to discuss your needs and preferences in detail during your free care assessment.

3. Outstanding care at home

Meet your carefully matched professional carers who will provide you with high-quality care at home.

1. Speak to our team

Our dedicated client services team can answer all of your important care questions. Call us on 0203 728 7577.

2. Your care assessment

Meet your local care manager to discuss your needs and preferences in detail during your free care assessment.

3. Outstanding care at home

Meet your carefully matched professional carers who will provide you with high-quality care at home.

What specialist conditions can live-in care provide support for?

Our specialist live-in home care service includes nurse-led care for clients with ongoing or complex medical needs.

This services is led by our in-house clinicians, including our consultant Admiral Nurse. It ensures our teams have the skills needed to consistently improve clients’ health outcomes.

Our highly-trained live-in carers aim to enhance the lives of those they support, enabling them to live well in the comfort of their own homes.

We provide specialist live-in home care for people affected by:

Meet our in-house experts

The Good Care Group’s specialist care service combines the best of nursing and occupational therapy expertise to achieve the desired outcomes for clients living with temporary or ongoing complex care needs.

dr-jane-pritchard-v3

Dr Jane Pritchard,
Consultant Admiral Nurse

Please get in touch to arrange your live-in care assessment

What is the cost of live-in care?

Live-in home care costs are comparable to care homes and often less. In care homes, nursing care can increase costs. With live-in care, you can keep your home, and fees only need to cover support, not room and board.

Type of care
Cost
Part-Time Care
Starting from £1,095 per week
Full-Time Care
Starting from £,1395 per week
Part-Time Care for Couples
Starting from £1,490 per week
Full-Time Care for Couples
Starting from £1,790 per week

It can also be a more cost-effective option:

  • for couples, a care home charges double for two bedrooms.
  • than domiciliary care for individuals with complex health needs

Visit our ‘cost of live-in care’ page to find out more about the weekly costs, funding and more.

outstanding-cqc
Highest service rating

CQC ‘Outstanding’ rating – we’re England’s only dedicated live-in care provider to achieve an ‘Outstanding’ rating in all five measures from the Care Quality Commission (CQC).

Complex care specialists
Complex care specialists

led by in-house experts Dr Jane Pritchard,  enabling those with complex care needs to receive high-quality care at home.

Award-winning care provider
Award-winning care provider

More award wins than any other provider in the last 10 years for our service, training programmes and culture.

Industry-leading training programme endorsed by Age UK
Industry-leading training programme

Our carers complete enhanced training, developed by in-house clinicians and experienced trainers.

Dementia care experts
Dementia care experts

We have a team of in-house clinicians who are experts in dementia home care, including Admiral Nurse, Dr Jane Pritchard.

A fully-managed service
A fully-managed service

We fully employ, train and supervise our care staff. We’re monitored by England and Scotland’s regulatory bodies for care, but agencies are not.

Continuity of care
Continuity of care

Better pay, benefits and conditions than the industry average meaning our carers stay with us for much longer, resulting in high-quality care for clients with minimal disruption.

Improving health outcomes

Measurable health outcomes reviewed annually, including reducing hospital admissions and training carers to use UTI kits – keeping clients living in their own homes for longer.

Innovative care technology
Innovative care technology

Our online carer community system allows clients and care teams to access up-to-date information on care delivery and the safe management of risks.

Local teams with national coverage
Local teams with national coverage

We have a regionalised service led by local care managers across England and Scotland, supported by our central team.

Carefully matched to your carer
Carefully matched to your carer

Our focus on matching you or your loved one with the right carers ensures everyone is happy and your physical and social needs are met.

Recruiting and retaining the best carers
Recruiting and retaining the best carers

Only 2% of prospective carers pass our recruitment process. Each one undergoes DBS checks and must have previous care experience.

Benefits of live-in care vs residential care homes

Live-in home care Residential home care
One-to-one care delivered by the same carer that you can form a relationship with.    
A uniquely developed, highly personalised plan of care designed to meet your needs whilst addressing how you wish to live your life.    
Couples home care available for two people who require support and want to stay at home.    
Improved health outcomes – fewer falls, lower infection rates and hospital admissions.    
Carer can cook for you or with you if you prefer. You can also choose what you’d like to eat.    
No need to move out of your much-loved home, with all the upset and disruption that brings. The family home can then be kept in the family, instead of being sold to fund care home fees.    

What’s the difference between regulated and unregulated live-in home care?

The Good Care Group Unregulated care agencies
Fully managed service – with directly employed, trained and supervised carers    
Monitored by the CQC & CI    
Industry-leading care training – developed by expert clinicians and trainers    
Regionalised service – led by local care managers across England and Scotland    
Focus on quality in recruitment – with full vetting and DBS checks as standard    
Compliance with regulatory standards – to ensure excellence in care, with independent inspections and regulated training    
24-hour emergency line – centralised support is always available whenever needed    

More on live-in care

Frequently asked questions

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